Airbnb complaints against host

Jun 14, 2022 · Expedia Group, for example, grew its gross booking value (GBV) by 58% year over year in Q1, but Airbnb's GBV soared 67% over the same period. Airbnb's net loss was also substantially lower ... Next door is a Airbnb which rents for up to $2,250/night…thereby attracting large groups of people. Last weekend, police were called for physical altercations. I (and many neighbors) have contacted code enforcement, the police, the Town supervisor, Town Attorney, county legislator.Here is how you can file a BBB complaint against Airbnb. Make sure to also review complaints other customers have filed against Airbnb ... You will also need to decide if you are going to file the lawsuit against the Airbnb host that owns the rental unit you booked or the Airbnb guests that rented the unit. Here is the information you will need ...Sep 08, 2021 · How do I file a complaint against a host? 0 Join the conversation 6 Replies Brian2036 in Arkansas, United States Level 10 08-09-2021 04:34 PM @Brad713 You have not given any pertinent details. Did you fail to communicate with the host regarding your checkout plans? Were you using her property as a storage facility? Jun 14, 2022 · Expedia Group, for example, grew its gross booking value (GBV) by 58% year over year in Q1, but Airbnb's GBV soared 67% over the same period. Airbnb's net loss was also substantially lower ... Complaints also state when arriving to a rental, the rental is a misrepresentation of the listing. Consumers also complain about the cleanliness of the rentals. A letter was sent to the company...Jun 16, 2022 · Airbnb superhosts get more bookings because of stellar service and trust within the airbnb community. References are helpful for if you’re a new host with limited or no reviews. You can request references from friends, other hosts, or past guests. Here is an Airbnb profile example that includes verification and references: May 11, 2022 · The theft took place at an Airbnb in Highland Park, Dallas, and the guest advises viewers against booking them because Airbnb does not require hosts to change the code. Sylvia reported the theft to the Dallas Police Department, which she commended for their support and investigation. Oct 20, 2020 · Protections like AirCover for Hosts help you host with confidence. Our dedicated customer support team is available 24/7. Control when and how you host. Many of you have told us how much you love sharing your space and connecting with people from all over the world. Of course, that would be impossible if you didn’t feel supported while you host. Jan 30, 2014 · As similar peer-to-peer business models proliferate, additional consumer complaints and critiques are sure to emerge. MuckRock staff and users have submitted requests for complaints against Airbnb to the attorney general in New York and California, as well as an updated request for FTC complaints. The Complaint - A Damaged Couch. The stay, for the most part, was pleasant. ... We occasionally have issues with hosts on Airbnb that try to take advantage of us. We are paying for a service and expect to receive a certain level of comfort and quality. 95%+ of our reviews are extremely positive. ... The program protects against liability ...Our Rebooking and Refund Policy and basic requirements for hosts help protect guests from things like last-minute host cancellations, lock-outs, and listings that are misrepresented, unsanitary, or lacking in promised amenities or other items. If you don't meet one or more of these basic requirements, Airbnb may require you to refund a guest.W e analyzed 127,183 Airbnb guest complaints to find out which problems are most likely to be complained about via Twitter. We reviewed all mentions and replies of @Airbnb, @Airbnb_uk, @AirbnbHelp, etc.. I conceived the original study method in early 2019 and shortly thereafter began a collaboration with researchers from John Jay College of Criminal Justice and the University of Colorado ...Jun 13, 2022 · I am reaching out to the Community because I provided a review of a Host stay, entitled, "The Good, The Bad & The Ugly" which gave the host a 1-Star Rating, yet AirBnB removed the review so none of the information any potential guest needs to know was posted on the Host's page. Yet, Airbnb allowed ... Aug 16, 2021 · Karen Coltman 16:20, Aug 16 2021. Supplied/Stuff. Barry Murphy's Airbnb property in Ohakune has exterior surveillance cameras. An Airbnb “superhost” says he’s missed out on $2000 of bookings ... Jul 14, 2017 · An Airbnb host who cancelled a woman's reservation during a snowstorm because of her ethnicity has been fined $5,000 (£3,857) and ordered to attend a college course in Asian-American studies. Jun 13, 2022 · I am reaching out to the Community because I provided a review of a Host stay, entitled, "The Good, The Bad & The Ugly" which gave the host a 1-Star Rating, yet AirBnB removed the review so none of the information any potential guest needs to know was posted on the Host's page. Yet, Airbnb allowed ... Next door is a Airbnb which rents for up to $2,250/night…thereby attracting large groups of people. Last weekend, police were called for physical altercations. I (and many neighbors) have contacted code enforcement, the police, the Town supervisor, Town Attorney, county legislator.Host has too much of a presence; Unacceptable amenity or amenities; ... Your Options for Filing a Claim against AirBnB. Most customer complaints against any hospitality industry company start with a customer contacting the company by phone and/or via a contact form found on a website. Unfortunately, some customer complaints do not get resolved ...Complaints also state when arriving to a rental, the rental is a misrepresentation of the listing. Consumers also complain about the cleanliness of the rentals. A letter was sent to the company...Complaints also state when arriving to a rental, the rental is a misrepresentation of the listing. Consumers also complain about the cleanliness of the rentals. A letter was sent to the company...Jun 13, 2022 · I am reaching out to the Community because I provided a review of a Host stay, entitled, "The Good, The Bad & The Ugly" which gave the host a 1-Star Rating, yet AirBnB removed the review so none of the information any potential guest needs to know was posted on the Host's page. Yet, Airbnb allowed ... May 21, 2022 · She was told 'f*** off fatso' by Airbnb host Matthew Tolley (Image: Lianna Bartle) “F*** off fatso,” was the insult hurled at a Bradford mum from an Airbnb host after she complained about mess and finding pet rats in the house. Lianna Bartle, 35, who “struggles” with her weight, had booked a weekend away with her daughter Lily, eight ... Our Rebooking and Refund Policy and basic requirements for hosts help protect guests from things like last-minute host cancellations, lock-outs, and listings that are misrepresented, unsanitary, or lacking in promised amenities or other items. If you don't meet one or more of these basic requirements, Airbnb may require you to refund a guest.Jul 20, 2021 · The owner – designated a “superhost” by Airbnb – asked Carey if he had been vaccinated against Covid-19. ... “My complaint was never with the Airbnb host, who correctly believed that she ... Our Airbnb guest horror story research study showed that 82% of the guests who had a problem with Airbnb said customer service was a major cause of the problem. The best toll-free phone number for calling Airbnb Customer Service is +1-844-234-2500. Click here to expand all international Airbnb phone numbers2. Contact the Host. If you call Airbnb to complain about a rental, they'll tell you to contact the host first. "Giving them a chance to fix an issue is the fastest way to make sure you get what ...Apr 01, 2022 · In this article: (Bloomberg Law) -- A couple’s suit against Airbnb Inc. over a host’s secret videotaping at a vacation rental property must go to an arbitrator, the Florida Supreme Court held ... Jan 18, 2016 · This article is more than 6 years old. As a longtime Airbnb host, I've turned down my share of potential guests. I've also spoken to a number of would-be users who have been frustrated with their ... Jun 14, 2022 · Expedia Group, for example, grew its gross booking value (GBV) by 58% year over year in Q1, but Airbnb's GBV soared 67% over the same period. Airbnb's net loss was also substantially lower ... May 04, 2022 · Airbnb said Wednesday it will impose new rules regarding parties over the Memorial Day and July 4 holidays, bringing back measures that the company claims worked last summer. Renters who don't have a “history of positive reviews on Airbnb” will be barred from making one-night reservations for houses, and there will also be limits on who can make two-night bookings, the company said. Airbnb ... Message your host to notify him or her of your decision, and take some photos showing where the problem is. You'll need them to go through the step-by-step process of the contact page. If it has ...May 19, 2016 · The complaint alleges that 25-year-old Gregory Seldon was ... He claims an Airbnb host rejected his initial application but subsequently accepted the same application when Seldon re-applied using ... Jun 13, 2022 · I am reaching out to the Community because I provided a review of a Host stay, entitled, "The Good, The Bad & The Ugly" which gave the host a 1-Star Rating, yet AirBnB removed the review so none of the information any potential guest needs to know was posted on the Host's page. Yet, Airbnb allowed ... Mar 31, 2022 · Airbnb was already risky. On March 11, 2020, Airbnb infamously used its Extenuating Circumstances policy to override its hosts’ cancellation policies and issue blanket refunds for any stay within the following 45 days. However, vacation rental managers have long been reporting (before and after March 2020) that Airbnb’s customer service ... Jun 13, 2022 · I am reaching out to the Community because I provided a review of a Host stay, entitled, "The Good, The Bad & The Ugly" which gave the host a 1-Star Rating, yet AirBnB removed the review so none of the information any potential guest needs to know was posted on the Host's page. Yet, Airbnb allowed ... May 19, 2016 · The complaint alleges that 25-year-old Gregory Seldon was ... He claims an Airbnb host rejected his initial application but subsequently accepted the same application when Seldon re-applied using ... May 18, 2016 · A new lawsuit accuses Airbnb of discriminatory housing practices. Gregory Selden, a 25-year-old African American, filed a complaint against the startup on Tuesday in Washington, D.C. He claims ... Jun 14, 2022 · 2 Airbnb Host Damage Protection. 3 Airbnb Host Liability Insurance. 4 Airbnb Experiences. 5 Host Tools. 6 Allstate. 7 Erie. 8 Proper Insurance. 9 Airbnb in Los Angeles. 10 New York City Office of Special Enforcement. 11 Airbnb in New York. 12 Airbnb in San Francisco 13 Denver Short-Term Rental Laws. 14 Oregon Public Broadcast. 15 DCist Airbnb gets a lot of shit for scamming and gentrification and exacerbating the housing crisis but I wanted to share my story as a new host. These criticisms might be true but as a previously single income household, airbnbing my converted basement space has been the biggest stress relief ever and has greatly improved my quality of life. Jun 10, 2019 · Even where the law restricts the Airbnb host, the landlords still pose some level of encumbrance on the Airbnb hosting. Rent-stabilized units, like the co-op, do not usually have any specific rules with regards to short-term leasing. So it may not be a problem with the law, being an Airbnb host. Our Airbnb guest horror story research study showed that 82% of the guests who had a problem with Airbnb said customer service was a major cause of the problem. The best toll-free phone number for calling Airbnb Customer Service is +1-844-234-2500. Click here to expand all international Airbnb phone numbersNeedless to say, we got the hell out of there and moved into a hotel by 2am last night. Isn’t this the craziest situation! I still can’t believe it’s real. TLDR: got scammed by an Airbnb host and Airbnb won’t refund me almost $9k unless the host admits to it. 68 comments. 138. Posted by 20 hours ago. May 04, 2022 · Airbnb said Wednesday it will impose new rules regarding parties over the Memorial Day and July 4 holidays, bringing back measures that the company claims worked last summer. Renters who don't have a “history of positive reviews on Airbnb” will be barred from making one-night reservations for houses, and there will also be limits on who can make two-night bookings, the company said. Airbnb ... Needless to say, we got the hell out of there and moved into a hotel by 2am last night. Isn’t this the craziest situation! I still can’t believe it’s real. TLDR: got scammed by an Airbnb host and Airbnb won’t refund me almost $9k unless the host admits to it. 68 comments. 138. Posted by 20 hours ago. Jun 12, 2022 · Generally, you can’t see an Airbnb review as a guest or host without writing yours, if you have been notified about theirs. Both hosts and guests have 14 days, according to Airbnb, at the completion of the stay to post a review about the other. Immediately after both host and guest reviews are received by Airbnb, they are simultaneously ... We encourage hosts to think carefully about their responsibilities. Hosting comes with a commitment to neighbors and to the community. ... Airbnb's nondiscrimination policy was created to protect our community, and we take reports of discrimination very seriously. How-to. When a neighbor reports an issue. Guidance for Hosts for when a ...If you refused to communicate, had apparently abandoned the property, and she found other evidence of rule violations, she had every right to file a complaint. 0 Sorry, unable to complete the action you requested. Mike-And-Jane0 in England, United Kingdom Level 10 09-09-2021 12:53 AM @Brad713 You should do two things.To sue an Airbnb host, you'll need to: Determine Your Claim's Validity Prepare a Letter of Demand Fill and File Paperwork Deliver the Paperwork Go to Court And it is also worth noting that winning a lawsuit is one thing, collecting damages is an entirely different battle and you may never see a dime of what you are owed.Feb 04, 2021 · Still, he decided not to leave a negative review. In fact, he didn’t leave a public review at all. Tirado knew the host’s main income was via Airbnb, and she’d been having trouble renting ... Apr 20, 2022 · Photo by Jeff Swensen/Getty Images. After a shooting at an Easter weekend house party at an Airbnb in Pittsburgh left two teenagers dead and another eight people with gunshot wounds, Airbnb says ... May 11, 2022 · The theft took place at an Airbnb in Highland Park, Dallas, and the guest advises viewers against booking them because Airbnb does not require hosts to change the code. Sylvia reported the theft to the Dallas Police Department, which she commended for their support and investigation. Feb 04, 2021 · Still, he decided not to leave a negative review. In fact, he didn’t leave a public review at all. Tirado knew the host’s main income was via Airbnb, and she’d been having trouble renting ... Jun 10, 2019 · Even where the law restricts the Airbnb host, the landlords still pose some level of encumbrance on the Airbnb hosting. Rent-stabilized units, like the co-op, do not usually have any specific rules with regards to short-term leasing. So it may not be a problem with the law, being an Airbnb host. Jun 13, 2022 · I am reaching out to the Community because I provided a review of a Host stay, entitled, "The Good, The Bad & The Ugly" which gave the host a 1-Star Rating, yet AirBnB removed the review so none of the information any potential guest needs to know was posted on the Host's page. Yet, Airbnb allowed ... Aug 16, 2021 · Karen Coltman 16:20, Aug 16 2021. Supplied/Stuff. Barry Murphy's Airbnb property in Ohakune has exterior surveillance cameras. An Airbnb “superhost” says he’s missed out on $2000 of bookings ... Trust and safety Our robust Trust & Safety initiatives are designed to help Hosts and guests learn about each other and make good decisions during a stay. Direct, dedicated support The Neighborhood Support page is your one-stop shop for help. There, you can: Report a disturbance Arrange a call with our teamTo sue an Airbnb host, you'll need to: Determine Your Claim's Validity Prepare a Letter of Demand Fill and File Paperwork Deliver the Paperwork Go to Court And it is also worth noting that winning a lawsuit is one thing, collecting damages is an entirely different battle and you may never see a dime of what you are owed.Airbnb - Airbnb rent 2695 Junipero Ave, Palm Springs This listing looks nothing as advertised: It is a dirty neglected house where so much was out of order before we even arrived. I called Management, five days before we arrived, explaining that we would love to arrange an earlier check-in and later check out for our rent 03.04 - 03.06.2022.There are several ways to file Airbnb host complaints: Via the website Through the company’s customer service Jun 13, 2022 · I am reaching out to the Community because I provided a review of a Host stay, entitled, "The Good, The Bad & The Ugly" which gave the host a 1-Star Rating, yet AirBnB removed the review so none of the information any potential guest needs to know was posted on the Host's page. Yet, Airbnb allowed ... Dec 15, 2016 · In Airbnb's terms of service for hosts, it states, “You understand and agree that once a Guest requests a booking of your Accommodation, you may not request the Guest to pay a higher price than in the booking request.” I would recommend you flag this host's profile and listing and provide the details you shared above. Jun 14, 2022 · Expedia Group, for example, grew its gross booking value (GBV) by 58% year over year in Q1, but Airbnb's GBV soared 67% over the same period. Airbnb's net loss was also substantially lower ... Apr 01, 2022 · In this article: (Bloomberg Law) -- A couple’s suit against Airbnb Inc. over a host’s secret videotaping at a vacation rental property must go to an arbitrator, the Florida Supreme Court held ... Jan 18, 2016 · This article is more than 6 years old. As a longtime Airbnb host, I've turned down my share of potential guests. I've also spoken to a number of would-be users who have been frustrated with their ... Message your host to notify him or her of your decision, and take some photos showing where the problem is. You'll need them to go through the step-by-step process of the contact page. If it has ...Jan 30, 2014 · As similar peer-to-peer business models proliferate, additional consumer complaints and critiques are sure to emerge. MuckRock staff and users have submitted requests for complaints against Airbnb to the attorney general in New York and California, as well as an updated request for FTC complaints. If you refused to communicate, had apparently abandoned the property, and she found other evidence of rule violations, she had every right to file a complaint. 0 Sorry, unable to complete the action you requested. Mike-And-Jane0 in England, United Kingdom Level 10 09-09-2021 12:53 AM @Brad713 You should do two things.Message your host to notify him or her of your decision, and take some photos showing where the problem is. You'll need them to go through the step-by-step process of the contact page. If it has ...May 18, 2016 · A new lawsuit accuses Airbnb of discriminatory housing practices. Gregory Selden, a 25-year-old African American, filed a complaint against the startup on Tuesday in Washington, D.C. He claims ... There are several ways to file Airbnb host complaints: Via the website Through the company’s customer service Original review: March 6, 2022. Airbnb provided numerous great experiences for my family and me. The hosts are usually quite friendly and very helpful, and the dwellings fit the style of where you ...Apr 20, 2022 · Photo by Jeff Swensen/Getty Images. After a shooting at an Easter weekend house party at an Airbnb in Pittsburgh left two teenagers dead and another eight people with gunshot wounds, Airbnb says ... W e analyzed 127,183 Airbnb guest complaints to find out which problems are most likely to be complained about via Twitter. We reviewed all mentions and replies of @Airbnb, @Airbnb_uk, @AirbnbHelp, etc.. I conceived the original study method in early 2019 and shortly thereafter began a collaboration with researchers from John Jay College of Criminal Justice and the University of Colorado ...Airbnb - Airbnb rent 2695 Junipero Ave, Palm Springs This listing looks nothing as advertised: It is a dirty neglected house where so much was out of order before we even arrived. I called Management, five days before we arrived, explaining that we would love to arrange an earlier check-in and later check out for our rent 03.04 - 03.06.2022.Jul 20, 2021 · The owner – designated a “superhost” by Airbnb – asked Carey if he had been vaccinated against Covid-19. ... “My complaint was never with the Airbnb host, who correctly believed that she ... Here are some of the top Airbnb complaints from guests and how you can resolve them as a host. 1. Complaints about the rental cleanliness 2. Complaints about the lack of guest-host communication 3. Complaints about having issues with the Wi-Fi network 4. Complaints about the amenities provided 5.Jul 14, 2017 · An Airbnb host who cancelled a woman's reservation during a snowstorm because of her ethnicity has been fined $5,000 (£3,857) and ordered to attend a college course in Asian-American studies. Needless to say, we got the hell out of there and moved into a hotel by 2am last night. Isn’t this the craziest situation! I still can’t believe it’s real. TLDR: got scammed by an Airbnb host and Airbnb won’t refund me almost $9k unless the host admits to it. 68 comments. 138. Posted by 20 hours ago. Oct 20, 2020 · Protections like AirCover for Hosts help you host with confidence. Our dedicated customer support team is available 24/7. Control when and how you host. Many of you have told us how much you love sharing your space and connecting with people from all over the world. Of course, that would be impossible if you didn’t feel supported while you host. Illegal activities by the hosts, including drug usage Suspended accounts of the renters, causing them to lose money or access to bookings Unsafe conditions at rentals, such as dilapidated lodgings, broken appliances, unusable door locks, and other issues There are many more specific examples of a service gone wrong through Airbnb.May 19, 2016 · The complaint alleges that 25-year-old Gregory Seldon was ... He claims an Airbnb host rejected his initial application but subsequently accepted the same application when Seldon re-applied using ... Dec 15, 2016 · In Airbnb's terms of service for hosts, it states, “You understand and agree that once a Guest requests a booking of your Accommodation, you may not request the Guest to pay a higher price than in the booking request.” I would recommend you flag this host's profile and listing and provide the details you shared above. May 04, 2022 · Airbnb said Wednesday it will impose new rules regarding parties over the Memorial Day and July 4 holidays, bringing back measures that the company claims worked last summer. Renters who don't have a “history of positive reviews on Airbnb” will be barred from making one-night reservations for houses, and there will also be limits on who can make two-night bookings, the company said. Airbnb ... Jun 10, 2019 · Even where the law restricts the Airbnb host, the landlords still pose some level of encumbrance on the Airbnb hosting. Rent-stabilized units, like the co-op, do not usually have any specific rules with regards to short-term leasing. So it may not be a problem with the law, being an Airbnb host. Our Rebooking and Refund Policy and basic requirements for hosts help protect guests from things like last-minute host cancellations, lock-outs, and listings that are misrepresented, unsanitary, or lacking in promised amenities or other items. If you don't meet one or more of these basic requirements, Airbnb may require you to refund a guest.Needless to say, we got the hell out of there and moved into a hotel by 2am last night. Isn’t this the craziest situation! I still can’t believe it’s real. TLDR: got scammed by an Airbnb host and Airbnb won’t refund me almost $9k unless the host admits to it. 68 comments. 138. Posted by 20 hours ago. Jun 10, 2019 · Even where the law restricts the Airbnb host, the landlords still pose some level of encumbrance on the Airbnb hosting. Rent-stabilized units, like the co-op, do not usually have any specific rules with regards to short-term leasing. So it may not be a problem with the law, being an Airbnb host. Jun 14, 2022 · 2 Airbnb Host Damage Protection. 3 Airbnb Host Liability Insurance. 4 Airbnb Experiences. 5 Host Tools. 6 Allstate. 7 Erie. 8 Proper Insurance. 9 Airbnb in Los Angeles. 10 New York City Office of Special Enforcement. 11 Airbnb in New York. 12 Airbnb in San Francisco 13 Denver Short-Term Rental Laws. 14 Oregon Public Broadcast. 15 DCist Oct 20, 2020 · Protections like AirCover for Hosts help you host with confidence. Our dedicated customer support team is available 24/7. Control when and how you host. Many of you have told us how much you love sharing your space and connecting with people from all over the world. Of course, that would be impossible if you didn’t feel supported while you host. We encourage hosts to think carefully about their responsibilities. Hosting comes with a commitment to neighbors and to the community. ... Airbnb's nondiscrimination policy was created to protect our community, and we take reports of discrimination very seriously. How-to. When a neighbor reports an issue. Guidance for Hosts for when a ...Airbnb - Airbnb rent 2695 Junipero Ave, Palm Springs This listing looks nothing as advertised: It is a dirty neglected house where so much was out of order before we even arrived. I called Management, five days before we arrived, explaining that we would love to arrange an earlier check-in and later check out for our rent 03.04 - 03.06.2022.Our Ultimate Airbnb Welcome Package article also has some great gift tips. 6. Damage control In the worse case scenario, a guest will write you a bad review. The only thing you can really do to ease the blow is to respond in a level-headed way to the criticism. Try not to take the review personally.To sue an Airbnb host, you'll need to: Determine Your Claim's Validity Prepare a Letter of Demand Fill and File Paperwork Deliver the Paperwork Go to Court And it is also worth noting that winning a lawsuit is one thing, collecting damages is an entirely different battle and you may never see a dime of what you are owed.Aug 16, 2021 · Karen Coltman 16:20, Aug 16 2021. Supplied/Stuff. Barry Murphy's Airbnb property in Ohakune has exterior surveillance cameras. An Airbnb “superhost” says he’s missed out on $2000 of bookings ... Jun 14, 2022 · Expedia Group, for example, grew its gross booking value (GBV) by 58% year over year in Q1, but Airbnb's GBV soared 67% over the same period. Airbnb's net loss was also substantially lower ... Mar 31, 2022 · Airbnb was already risky. On March 11, 2020, Airbnb infamously used its Extenuating Circumstances policy to override its hosts’ cancellation policies and issue blanket refunds for any stay within the following 45 days. However, vacation rental managers have long been reporting (before and after March 2020) that Airbnb’s customer service ... Jun 16, 2022 · Airbnb superhosts get more bookings because of stellar service and trust within the airbnb community. References are helpful for if you’re a new host with limited or no reviews. You can request references from friends, other hosts, or past guests. Here is an Airbnb profile example that includes verification and references: Needless to say, we got the hell out of there and moved into a hotel by 2am last night. Isn’t this the craziest situation! I still can’t believe it’s real. TLDR: got scammed by an Airbnb host and Airbnb won’t refund me almost $9k unless the host admits to it. 68 comments. 138. Posted by 20 hours ago. Jun 13, 2022 · I am reaching out to the Community because I provided a review of a Host stay, entitled, "The Good, The Bad & The Ugly" which gave the host a 1-Star Rating, yet AirBnB removed the review so none of the information any potential guest needs to know was posted on the Host's page. Yet, Airbnb allowed ... Apr 20, 2022 · Photo by Jeff Swensen/Getty Images. After a shooting at an Easter weekend house party at an Airbnb in Pittsburgh left two teenagers dead and another eight people with gunshot wounds, Airbnb says ... Message your host to notify him or her of your decision, and take some photos showing where the problem is. You'll need them to go through the step-by-step process of the contact page. If it has ...Needless to say, we got the hell out of there and moved into a hotel by 2am last night. Isn’t this the craziest situation! I still can’t believe it’s real. TLDR: got scammed by an Airbnb host and Airbnb won’t refund me almost $9k unless the host admits to it. 68 comments. 138. Posted by 20 hours ago. Apr 02, 2021 · 7. Hosts are protected from damages. Airbnb has a Host Guarantee program, which “provides protection for up to $1 million in damages to covered property in the rare event of guest damage, in eligible countries.”. This can give owners peace of mind that if something is damaged by a guest, Airbnb has them covered. 8. Needless to say, we got the hell out of there and moved into a hotel by 2am last night. Isn’t this the craziest situation! I still can’t believe it’s real. TLDR: got scammed by an Airbnb host and Airbnb won’t refund me almost $9k unless the host admits to it. 68 comments. 138. 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